Chaning SASSA Banking Details for SRD R370
As a recipient of one of the SASSA’s grants, such as old age, care dependency, child & foster care, disability, grant-in-aid, war veterans, and Social Relief Distress Program (SRD R370), and you want to change your existing banking details to new one so that you can receive your grant in your new updated bank account. So, the following is a detailed guide on how to update or change banking details.
SASSA Banking Detail Link
So, to proceed further, you have to browse the Official Website to change your SASSA banking details for SRD R370 or any other SASSA grant. First and foremost, applicants have two options to receive grant money: (whenever they get approval for the grant) they provide a bank account or Cash Pay Points. In either situation, beneficiaries can change their existing debiting options to new ones (new bank accounts).
“I am jaded and frustrated in the long queue for collecting the cash for the foster parent grant, Winnie Seabela said at Cash Pay Points (CPPs) Montagu Post Office. I now, wish to add my bank account to SASSA’s network, she said at News-24.”
So, suppose you are also desirous of editing or updating your SASSA banking details at the Social Security Agency of South Africa (SASSA) electronic portal with minimum time and effort. In that case, there are various ways to change or update banking details, like visiting SASSA offices in person and making a free call to “0800601011.” You can choose any of them, but the most popular method is using the SASSA official website. Let’s take a detailed guide to it.
SASSA Banking Details SRD R370
You are a recipient of the Social Relief of Distress r370 grant, and you are desirous of changing your bank details. So, you can click on the Sassa banking details link and enter your ID on the resultant page.
SASSA will generate a unique and secure link, particularly one for one user. You ensure that you are using the mobile number that was registered while applying. So, click on that unique link and follow the instructions carefully.
Additionally, you have to bear out your identity that you are the authoritative user of the bank account because Sassa would never pay the Srd R370 grant to another user’s account.
Remember, while processing the new bank accounts, Sassa will pay your grant in your previous medium.
How to Change SASSA Banking Details
Changing bank details should always be secure, so SASSA ensures the account holder’s identity should be verified. It allows SASSA to protect its clients from hacking, scams, and online swindles. In order to secure your funds, SASSA will initially verify your identity and mobile phone number in collaboration with DHA (Department of Home Affairs); after that, the remaining process will be performed. Let’s examine the process of changing the SASSA Banking Details step by step.
How do you Change your Post Office Address to a Bank Account?
So, you’ve been receiving grants from Cash Pay Points at Post Office outlets, but now you’ve got a bank account, and you’re ready to make the change. What’s the next step? Don’t worry; we’ve got you covered with a simple, step-by-step guide. Let’s dive in!
SASSA will verify your bank account details and notify you via SMS within a month. The process could be delayed, but you have to wait until it is verified, and you can use the Post Office services until then.
How to Update SASSA Banking Details
The process of updating bank accounts is the same as we discussed earlier. But there is a slight difference if you have entered your bank account. So, in this same “page,” you will enter your new account, and SASSA will update your new bank account.
Additionally, there are two types of beneficiaries: natives and movers. So, the updating process of SASSA banking details is different. Let’s take a look.
If you do have a Personal Account Number
So, if you have a bank account number (most natives have bank accounts), first you will select the bank name, such as Post Bank, Capitec Bank, Easy Pay, or Tyme Bank. Secondly, you will enter your new account number and the branch code. After that, click on “Consent Agreement” and then submit the query. SASSA will take 10 days to update your new bank details accordingly.
If you do have not a Personal Account Number
Most refugees and asylum seekers do not have bank accounts, which is why they are in a fix. How will they receive the payment? They can opt for one of the payment options, such as the Moya App, Pick n Pay, Usave, Checkers, Boxer, and Cash Pay Points, etc.
Now you have got a bank account, you need to switch your cash payment service to your new one. It is important to note that once you switch to a new bank account, your grant payments will be transferred to that account after updating; it may take a few days.
This highlights the importance of being vigilant and responsible when making changes to your SASSA banking details through these channels.
Why Update Your Banking Details?
Beneficiaries update their SASSA banking details for various reasons, such as lower banking fees, frustration with long queues at cash points, or having the nearest bank or ATM at their residence. Often, recipients provide a bank account to move quickly when they first receive a grant. However, after some time, due to financial instability, they need a loan, and then they realize that their bank does not offer loans to SASSA grantees.
Then, these people search for the banks or financial institutions that offer loans to the beneficiaries. The Capitec Retailer Bank, EasyPay Everywhere Account, and Shoprite Money Market Counter are gigantic collaborators that provide loans to individuals and couples grantees.
Tips to Avoid Delays for Updating SASSA Banking Details
Some of the beneficiaries face pending status while they have completed the process smoothly. So, why are the SASSA banking details still pending for the recipient? You may have made a mistake while updating your application. Let’s deep dive into the possibilities that could be reasons for pending status.
Recipient Proof Required
You need to provide a receipt, bank statement, or voucher from the Post Office that confirms you are on the beneficiary list of the SASSA. You must be an active beneficiary because the outfit only updates records of those who are currently on the grant panel.
Provide Common Credentials
You must provide your standard credentials, such as ID, proof of address, health certificate, and a court order (for foster parents only). If you fail to do so, the process could be delayed.
Use the Correct Channels
Always use the South African Social Security Agency’s official website to avoid delay. Never use a third party to update your SASSA banking details. And if you are visiting personally, you must visit SASSA’s official office.
Keep Copies of Credentials
You must have copies of all documents. If you personally visit the SASSA office or apply online, keep the SMS you receive saved on your mobile device. A mistake might happen at any time by Sassa.
Contact the SASSA Office if Needed
If you encounter any delays, immediately contact SASSA by visiting the office in person, or you can go through at 080060 10 11.
How to Get Update Banking details via Helpline
SASSA has initiated a toll-free call service for applicant outreach. Applicants can get updated banking details 24/7 by calling this free number “0800601011”. The representative will ask you for your South African ID number, name, and additional information to verify that you are a genuine user. After confirming your identity, the representative will ask you for an application reference number. Finally, you will be informed about the status of your application.
Verification Process on Changing SASSA Banking Details
SASSA undertakes a thorough verification process in concurrence with DHA (Department of Home Affairs) after receiving requests from beneficiaries for SASSA banking details. This verification process usually takes 10 business days. SASSA bears out the accuracy of the beneficiary’s new banking information and updates it after conducting a comprehensive inquiry during these ten days.
Keep the banking details the same when the payment dates align with the month. If there is a conflict between your payment due date and your banking changing request, SASSA temporarily stops the payment until the new banking details are updated. Temporarily suspended payments will be made after the new banking details are verified. This makes this process as quick and transparent as possible to ensure that the grant is paid to the right person.
Payout Solutions for Refugees and Asylum Seekers
Refugees & Asylum seekers are not allowed to open bank accounts in some particular circumstances because they are not natives. These beneficiaries are those who have a special permit to stay in South Africa. Hence, they can use their allotted “Pick ‘N Pay” outlets to collect their SRD R350/R370 grant by providing their passport number, mobile number, and name. So, they can request to change their “pick n pay” point. The transfer point process for asylum seekers and refugees is almost the same as we discussed earlier.
SRD R370 Payment through Tyme-Bank
Wiggle Promotions took a credible step by teaming up with TymeBank to launch a “Pay per Switch Campaign.” The campaign aims to bring off the SRD R370 SASSA grants to the recipients through Tyme Bank. Tyme Bank also provides the facility of switching your SRD SASSA grants accounts into a Tyme Bank account.
Conclusion
Hence, SASSA offers a secure method for recipients of SRD R370 or any other grant to change their SASSA banking details via their official website. The Social Security Agency of South Africa (SASSA) provides an editing and updating option on its website for natives, refugees, and asylum seekers.
The beneficiaries can change their banking detail from their existing bank account to another account or cash pay point to a new bank account simultaneously. After receiving requests to change bank details, SASSA conducts a detailed verification process in collaboration with the Department of Home Affairs. This process usually takes ten business days. If there is a conflict between the payment due date and the banking change request, SASSA temporarily suspends payments until the new banking details are updated.
SASSA also offers a toll-free call service for applicants to get their updated banking details status 24/7. Refugees and asylum seekers can use their allotted Cash Pay Point or Pick N Pay outlets to collect their SRD R370 grant by providing their passport number, mobile number, and name.
FAQs
How do I change my bank details with SRD SASSA?
Firstly, browse the official website for SASSA Banking details and scroll down to “How do I change my banking details?” Second, enter your ID and passport number. A confirmation SMS and a secure link will be sent to your registered mobile number. You can use this link to change your banking details.
How Long Does the Appeal Process Take?
ITSAA handles SASSA Grant Appeals. Usually, they take 30 days to complete, but in some cases, appeals results might be delayed for 90 days.
How do I change my SASSA number?
Visit SASSA’s official webpage, where you will find the “Update Your Grant Application” tab. At the bottom of the paragraph, “Click here to update your existing application”. The SASSA web page will ask for two required credentials: ID & mobile number, and enter them. All your current application information will be displayed here. You can change your number or any credentials.
How to change my SASSA phone number without an application ID?
Go to your nearest SASSA office, wherever you live in South Africa, with the documents that prove your identity. A representative will guide you through the process and help you change your phone number. You should have your old mobile number with you; if your phone is lost, you must provide a sworn statement authorized by a government officer or counselor, etc.
How can I get my Application Number?
It’s a simple process; Applicants can call toll-free at “1203210” or “0800601011”. After verifying, the helpline representative will inform you about your application number.
Can I change my SASSA card at the post office?
Yes, you can change your SASSA Gold Card at any working Post Office branch in South Africa.
HEAD OFFICE / SASSA HOUSE
SASSA Provinces Offices
| Provinces | Addresses | Tel/Fax |
|---|---|---|
| EASTERN CAPE | 1st Floor, Waverley Office Park 3-33 Phillip Frame Road, Private Bag X9001 Chislehurst, East London, 5200 | Tel: 043 707 6335 Fax: 043 707 6487 |
| FREE STATE | African Life Building. 75 St Andrew Street Bloemfontein, Private Bag X20553 Bloemfontein, 9300 | Tel: 051 410 8339 Fax: 051 409 0862 |
| GAUTENG | 28 Harrison Street, Johannesburg, 2000, Private Bag X120 Marshalltown, 2107 | Tel: 011 241 8320 Fax: 011 241 8305 |
| KWAZULU-NATAL | 1 Bank Street, Pietermaritzburg 3201, Private Bag X 9146 Pietermaritzburg 3201 | Tel: 033 846 3400 Fax: 033 846 9595 |
| LIMPOPO | 43 Landros Mare Street Polokwane 0699 Private Bag X9677 Polokwane 0700 | Tel: 015 291 7509 Fax: 015 291 7416 |
| NORTHERN CAPE | 95-97 Du Toitspan Road Kimberley 8300 Private Bag X6011 Kimberley 8300 | Tel: 053 802 4919 Fax: 053 832 5225 |
| MPUMALANGA | 18 Ferreira Street Nelspruit Private Bag X11230 1200 Nelspruit 1200 | Tel: 013 754 9446 Fax: 013 754 9501 |
| NORTH WEST | SASSA House University Drive Mmabatho 2735 Private Bag X44 Mmabatho | Tel: 018 388 4006 Fax: 086 611 9740 |
| WESTERN CAPE | Golden Acre Adderley Street Cape Town 8000 Private Bag X9189 Cape Town | Tel: 021 469 0235 Fax: 021 469 0260 |
