How to SASSA Change Phone Number Online SRD R370?
It’s all about “How to SASSA Change Phone Number Online” and why it is important; I try to crack the basics. So, as of December 2024, Mr. Paseka Letsatsi, Head of Communication, said that 20 million South Africans are grantees of the South African Social Security Agency (SASSA), which is 40% of the total population. SASSA offers various types of grants, which are the SRD R370, Child Support (Care Dependency, Foster Child), War Veteran, and Old Age Pension Grants. Those grants are for those recipients who are vulnerable to earn money for their monthly households, he stated.
According to news agencies, there are a large number of complaints received that beneficiaries haven’t received the grants yet. So, in response, Mr. Paseka Letsatsi explained SASSA deposited the grant money in the beneficiaries’ bank accounts at the stipulated time every month. Still, they didn’t check and rushed to SASSA offices for complaints. To address those matters, grantees must have to maintain accurate contact information with SASSA, especially the phone number, he asserted.
Why did he say that? Because beneficiaries will receive all the notifications, information, and announcements on their cell phones from SASSA directly; that is why it is crucial for seamless communication. So, always keep updated on your contact details. If you are curious about how the SASSA changes phone numbers online, you must have a beneficiary of one of the precedes grants.
What Could Be the Process?
If you are a recent recipient, rest assured that the process to change your cell number online is straightforward. Additionally, the question arises: why do beneficiaries need to update their whole contact detail, particularly their cell number? There could be some circumstances; for example, they have lost or stolen their cell phone or mistakenly added an unauthorized phone number with SASSA.
To avoid interruptions, you must put the right and registered ownership sim number in SASSA’s portal, which ensures you continue receiving important notifications of grants. In case of any hindrance, such as a lost or stolen cell phone, you have to report SASSA immediately. SASSA appreciates such acts of reporting that protect your information, particularly your grant amount, from swindlers.
What Could be the Methods?
For seamless updating or changing, you can choose one of either methods: by visiting a SASSA office in person or browsing the online portal. The rapid, user-friendly and most adapted method by recipients of updating mobile numbers is by using SASSA’s Portal Online.
Key Requirements for Changing Cell Number
Why Updating Your Number is Important
Your cell phone number is important as announcements about the distribution of grants are received on your number. Chances are, some other unauthorized person may misuse your number and withdraw your grant amount. Particularly grantees of old age pension grants because those are elderly males, females, or couples mostly need another person who can operate their mobile on their behalf. Don’t count on any other person instead of blood relation, trusted friend, family friend, etc. Hence, that is why it is important.
How to Change SASSA Cell phone Number for SRD R370 Grant?
You can follow this comprehensive guide to update your contact details efficiently through the SASSA portal.
Note: Therefore, always try to update your cell number on days on which your grants are not due. If the problem persists, contact the SASSA toll-free helpline on 0800-601-011.
How to Change Your SRD Phone Number Without Application ID?
How to Change Your SRD Phone Number Via the SASSA Helpline?
First of all, call at toll-free number 0800-601-011. You can use this number for any services like complaints, information, office locations, grant amount, date, and changing or updating data while you provide it when applied. So, if you are required to change your phone number, call them and provide basic information, like your ID or Application ID. Consequently, the customer care representative will update your new SIM number on your behalf. You will be informed via a message within 14 days.
Additional Tips
How to Report to SASSA Stolen Phone / SIM Card
Suppose you have lost or stolen your cell phone, instantly, without any hesitation, call SASSA’s helpline at 0800-601-011 or visit the SASSA Services Online Portal. If you are on a call, ask the customer support agent right away to block your number in the SASSA database by reason of no one can misuse your number. Then, you can take your time to get a new number and update it.
IF YOU GET REJECTION, WHAT TO DO?
It doesn’t happen often, but there are some undermining possible reasons your phone number gets rejected. So, what to do? First, identify the cause; the big reason could be you haven’t activated your sim card yet; activate it. May a network issue persist in your residential area,, or you have a problem with your cell phone. Hence, your phone, network, and sim card are working properly; you never got a rejection from SASSA.
Summarize
The South African Social Security Agency (SASSA) provides different grants to over 20 million South African citizens; directed to them, they must maintain their accurate contact information because it is vital for beneficiaries, particularly phone numbers. Why? It is important to have a cell phone number to ensure timely notifications regarding your grants, like the SRD R370 or others.
SASSA Change Phone Number Online, why it happened, as a result of a lost or stolen phone of yours, or an unregistered number. For this purpose, SASSA facilitates grantees via the SASSA Service Portal to update or change their phone number or any other curial information.
Grantees can update their cell number by putting their ID or application ID; after that, they receive OTP, and they put it back on the portal to verify their identity. After that, they can update their required details. Alternatively, recipients can visit their closest SASSA offices or by calling the toll-free helpline at 0800-601-011. Remember that to avoid any delays, it is essential to use a registered and active number. Also, In cases of phone loss, promptly report to SASSA to block the number. Reporting SASSA at earliest that the grantees are confident that the grant is secure until the new number is updated.
Frequently Asked Questions
How to SASSA Change Phone Number Online easily?
So, if we finalize our thoughts on “How to Change SASSA Phone Number Online,” the short sequence is to first report to SASSA that your phone number has become inactive, and then get a new SIM instantly, activate it, and finally, update the SIM number with SASSA using one of the three methods mentioned above.
How can I change my mobile banking number online?
You can change your mobile number via Internet banking: go to the official website of your bank, sign up, or log in to that particular web page. Every bank has its own web setting, so follow accordingly. Mostly, in the profile setting, you can find the cell number option, where you can change or update easily.
How to check the mobile number linked with a bank account?
The easiest way to find your registered phone number is to call the helpline of your bank. Verify your identity to the representative, and they will provide you with all the details, including your phone number. Alternatively, you can visit the bank’s website. In the profile settings, you should be able to find the phone number you registered when you signed up on the bank’s website or app.
How to change banking details for SASSA R370 to Shoprite?
SASSA has a collaboration with Shoprite (It is the largest retail store with a banking app). Yes, you can definitely change your bank details to Shoprite. Download the Shoprite Banking APP and register yourself online, must complete your whole profile by providing all the credentials. After completion, you will find your Shoprite Banking Details in “Account Setting,” grab it and connect it with your SASSA Service Portal.
SASSA changed a phone number on WhatsApp
It is the SASSA’ Official WhatsApp number, 082-046-8553. Save it and start your conversation by saying “Hello.” They will first verify your identity by sending an OTP to your registered mobile number. Once that is done, you can send a request to change your cell number; they again send an OTP to your new number to validate it. In the end, after providing a second OTP, it’s complete now.
How do I change my phone number on Security Bank Online banking?
It is a simple process to change or update a phone number at Security Bank Online (SBOL). Sign up or sign in on the SBOL APP:
Go to Settings – Click on More – Change Phone Number
Put OTP; after validating, your number has been changed.
